Welcome to Dhimka, your premier online store for stylish clothes, trendy bags, vibrant festive decor, and exquisite jewellery. These Terms and Conditions ("Terms") govern your use of our e-commerce website, including all purchases and interactions. By shopping with us, you agree to these Terms. If you do not agree, please refrain from using our Website.
1. Using the Dhimka Website
1.1 Who Can Shop
To purchase clothes, bags, festive decor, or jewellery from our e-commerce platform, you must be at least 18 years old or meet the legal age of majority in your region. By shopping with Dhimka, you confirm you meet these eligibility requirements.
1.2 Account Creation
To enhance your shopping experience for our fashion and decor products, you may need to create an account. When registering, you agree to:
- Provide accurate and current information.
- Keep your login credentials secure and confidential.
- Contact us at dhimkacare@gmail.com if you suspect unauthorized account activity.
- Be responsible for all actions taken through your account.
1.3 Prohibited Actions
When shopping for clothes, bags, festive decor, or jewellery, you agree not to:
- Engage in illegal activities or violate these Terms.
- Attempt to disrupt or compromise the Website’s security.
- Use automated tools or bots to scrape or manipulate our site.
- Provide false or misleading information.
2. Shopping for Clothes, Bags, Festive Decor, and Jewellery
2.1 Product Information
We strive to provide accurate descriptions, images, and pricing for our clothing, bags, festive decor, and jewellery collections. However, errors may occur. We reserve the right to correct inaccuracies or update product details without prior notice to ensure a transparent shopping experience.
2.2 Pricing and Taxes
Prices for our products are listed in the currency displayed on the Website and may change without notice. Prices include applicable taxes unless stated otherwise. Shipping costs for your clothing, bags, decor, or jewellery orders will be shown during checkout.
2.3 Order Processing
Placing an order for our products does not guarantee acceptance. We may cancel orders due to:
- Stock unavailability of clothes, bags, decor, or jewellery.
- Pricing or product description errors.
- Suspected fraudulent activity.
If an order is canceled, we’ll notify you promptly and issue a refund for any payments made.
2.4 Secure Payments
Dhimka partners with trusted third-party payment processors to ensure secure transactions for your fashion and decor purchases. By completing a purchase, you authorize us to charge your payment method for the total amount, including taxes and shipping fees. We do not store your payment information.
3. Shipping and Delivery
3.1 Shipping Policy
We ship your clothes, bags, festive decor, and jewellery to the address provided during checkout. Shipping costs and estimated delivery times vary based on your location and selected method, displayed at checkout. While we aim for timely delivery, external factors may cause delays.
3.2 Risk of Loss
The risk of loss or damage to your products transfers to you once the order is handed over to the shipping carrier.
4. Returns and Refunds
4.1 Hassle-Free Returns
We offer a customer-friendly return policy for our clothes, bags, festive decor, and jewellery. You may return eligible products within 30 days of receipt if they are unused, in original packaging, and in the same condition as received. Contact our support team at dhimkacare@gmail.com to initiate a return.
4.2 Refund Process
Refunds are processed within 7-14 business days after we receive the returned item. Refunds will be issued to your original payment method. Shipping fees are non-refundable unless the return is due to our error.
4.3 Non-Returnable Products
Certain items, such as personalized jewellery, custom clothing, or festive decor marked as non-returnable, cannot be returned unless defective or damaged upon receipt.
5. Intellectual Property
All content on https://www.dhimka.com, including images of clothes, bags, festive decor, jewellery, and designs, is owned by Dhimka or its licensors and is protected by copyright and trademark laws. You may not copy, distribute, or use our content without written permission.
6. Customer Reviews and Content
By submitting reviews or comments about our clothing, bags, decor, or jewellery, you grant Dhimka a non-exclusive, royalty-free license to use, display, and modify such content for promotional purposes. You confirm that your content is accurate, lawful, and does not infringe on third-party rights.
7. Limitation of Liability
To the fullest extent permitted by law, Dhimka is not liable for indirect, incidental, or consequential damages arising from your use of our e-commerce platform or purchases of clothes, bags, festive decor, or jewellery, including loss of profits or data. Our liability is limited to the amount you paid for the product.
8. Disclaimer of Warranties
Our Website and products are provided "as is" without warranties, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee that our e-commerce platform will be error-free, uninterrupted, or free from viruses.
9. Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved through negotiation or, if necessary, in the courts of Rajsthan.
10. Updates to Terms
We may update these Terms at any time. Changes will be posted on this page, and your continued shopping with Dhimka signifies acceptance of the updated Terms.
11. Contact Dhimka
For questions about these Terms or your shopping experience for clothes, bags, festive decor, or jewellery, reach out to us:
Dhimka Store
Email: dhimkacare@gmail.com
Shop stylishly with Dhimka, your trusted store for fashion and festive elegance!
