At Dhimka, your trusted online store for clothes, bags, festive decor, and jewellery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you shop on our e-commerce platform or interact with our Website. By using our Website, you agree to the practices outlined in this policy.
1. Information We Collect
1.1 Personal Information
When you shop for clothes, bags, festive decor, or jewellery on our Website, we may collect the following personal information:
- Contact Details: Name, email address, phone number, and shipping/billing address provided during checkout or account creation.
- Payment Information: Processed securely through third-party payment gateways (we do not store your payment details).
- Account Information: Login credentials and preferences if you create an account for a seamless shopping experience.
- Order Details: Information about your purchases, such as product preferences for clothing, bags, decor, or jewellery.
1.2 Non-Personal Information
We collect non-identifiable data to enhance your shopping experience, including:
- Browsing Data: IP address, browser type, device information, and pages visited on our Website.
- Analytics Data: Data on how you interact with our clothing, bags, festive decor, and jewellery collections, collected via cookies and similar technologies.
2. How We Use Your Information
We use your information to provide a personalized and secure shopping experience:
- Order Processing: To process and fulfill your purchases of clothes, bags, festive decor, or jewellery, including shipping and customer support.
- Account Management: To manage your account and provide tailored recommendations based on your preferences.
- Marketing: To send you promotional emails about new clothing collections, bags, festive decor, or jewellery, with your consent.
- Website Improvement: To analyze browsing patterns and optimize our e-commerce platform for better performance and user experience.
- Legal Compliance: To comply with applicable laws, such as tax or consumer protection regulations.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third parties, such as payment processors, shipping companies, and analytics providers, to facilitate your shopping experience.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
All third parties are contractually obligated to protect your data and use it only for the services they provide to Dhimka.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our e-commerce platform:
- Essential Cookies: Necessary for website functionality, such as adding clothes or jewellery to your cart.
- Analytics Cookies: Help us understand how you browse our festive decor and bags collections.
- Marketing Cookies: Enable personalized ads for our products, with your consent.
You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to shop on our Website.
5. Data Security
We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information during online shopping. However, no online platform is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.
To exercise these rights, contact us at dhimkacare@gmail.com.
7. Third-Party Links
Our Website may contain links to third-party sites, such as payment gateways or social media platforms. We are not responsible for the privacy practices of these sites. Please review their policies before sharing personal information.
8. International Data Transfers
If you shop from outside India, your data may be transferred to and processed in India or other regions where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
9. Children’s Privacy
Our Website is not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If we learn that we have collected such data, we will delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of the Website signifies acceptance of the revised policy.
11. Contact Dhimka
For questions about this Privacy Policy or how we handle your data while shopping for clothes, bags, festive decor, or jewellery, please contact us:
Dhimka E-Commerce Store
Email: dhimkacare@gmail.com
Address: Kaman, Bharatpur, Rajsthan India
Shop with confidence at Dhimka, where your privacy is our priority!
